| When we decided to put our house on the market we asked Susan to list it and help us find a new home. We are so glad we did; it was painless! Susan did a great job marketing our home, she gave us advice on things we needed to do before we started showing it, and in doing so the house sold in just a few weeks for asking price! Susan was so patient with us during our house hunting; we looked at a wide array of homes in numerous areas. She never made us feel as though we were taking too much of her time or asking too much of her. One of the things that impressed us the most was her knowledge of construction; including plumbing, electrical and products available. Once we found our new home she was fabulous about negotiating and getting the best deal for us. Her understanding of the market is clearly superior to the average real estate professional. Susan truly wants the best for her clients. We know when we recommend her to our friends they will receive the same professional treatment. -Bob and Dana Bowdish, Phoenixville
Susan goes out of her way to make you feel as if you're her only client. Her knowledge, accessibility and attention to detail exceeded my greatest expectations. -Jami Osiecki, Bala Cynwyd
Susan has represented me in three stuations and each time helped me with her advice, contacts, and hard work in getting the deals done. She makes the process easy to handle for someone not familiar with the legal and negotiating aspects of the deal. When I had to leave my house, she found great renters to rent my house and then helped me negotiate a lower amount for a new place. In one situation, a contract had to be prepared on a Sunday--Susan had it ready by early Moday morning. Susan's hard work, industry contacts, and savvy advice were a big help to me. Thanks Susan! -Mike Martin, Wynnewood
We were first time home buyers and Susan Henley walked us through every step of the process. Everything was in order by the time we got to closing, and it was a walk in the park. We are not the type of people to put our trust in anyone, but after working with Susan, we would follow her to the end of the earth. She really proved to us that she wanted the best for us. Everything she did was in our best interest. When we sell our home and buy a new one, she will be the first person we call, without a doubt. Every day we talk about how lucky we are that that we didn't happen to work with someone else. We found Susan through a recommendation, and now we can spread the word. -Merin Campbell and Jeff Berkowitz, Upper Darby Township
Working with Susan on the sale of my home was a highly positive experience. She provided wonderful insight and perspective while at the same time maintaining impartiality. She definitely is there with you every step of the way. Selling my house came at a very hectic time in my life and it was a relief to know that Susan was there and that I could rely on her for service visits, inquiries on service coverage etc. Susan is a consummate professional, who partners with you on the sale of your home and we would recommend her highly. -Jeanne Beckham, Garnet Valley
Thanks for all your help with everything. We know you have gone above and beyond and we really appreciate it. We know it sounds corny but we think of you more as our friend than our Realtor. Can't wait for you to see the house. -Susan Scott and Colin McAndrew, Lower Southampton Township
We are so happy that our friends recommended Susan. Susan is the best realtor we could have. Our knowledge about the process and the terms was close to none, Susan was very patient helping us to understand everything. She always responded our emails and calls very fast. She made the process so understandable and easy to us. We recommend Susan 100%!!! -Karina Gomez, Ardmore
Susan provided timely and professional direction and guidance from listing our home for sale with her until we settled with the new owners. There are many challenges throughout the sales process and much angst for the home owners. Susan provided knowledgeable input in making critical decisions and understanding and compassion to help us through the process. In the end we sold our home within our required time frame and obtained several offers resulting in a fair sales price. We would not hesitate to call Susan in the future for our real estate needs. -Dave and Sue Meadows, Phoenixville
We have worked with a few different relators in a few different markets. Our experience with Susan Henley was fantastic. In a challenging market, she was patient, informative and adaptive. She impressed us with her knowledge of the market and the rental and sales processes. She was tireless and happily walked us through whatever different housing we thought might meet our needs. When we made a final decision, her professionalism and follow-through helped make our deal happen. She was really helpful during inspections and offered great recommendations about financing. She also has a great eye for design. She was more than just a realtor, she was an advocate trying to make sure that our whole home-buying experience was as smooth and flawless as possible. We love our house and hope to stay there for a long time, but we'd work with her again in a heartbeat! -Kate Jacoby and Rich Landau
My experience with Susan has been fantastic. She helped us sell our old home and buy our new one. Both deals were fraught with bizarre and strange problems, but Susan navigated us through the mayhem with calm and level headed-ness. When weird things threatened to derail the deals, she knew who to call to get it straightened out: Her contacts are second to none. She has the patience of a chopping block, and has shown houses to my wife and me, off and on, for the last 5 years, even though we were not ready to move. No matter the hour or day, Susan returned emails and phone calls promptly. She is savvy, smart, and the consummate professional. She is always on your side and I would use her again, absolutely. Without reservation, I recommend Susan for all things real estate related. -Thad English, Wynnewood
I worked with Susan for more than a year. I was very picky in finding the right home and she was so patient, I think any other agent would have given up on me. She guided me through the entire process, (I was a first time homebuyer). When I sell this home (not sure when that will be) I will use her again! -Dave Lasus, Havertown
An honest lady who knows her field of operation very well and who works according to the highest standards of the profession. We have been very pleased with her performance. -Amir Pelleg, Haverford
Susan helped us find our new home when we moved across the country. We were stressed; she was a pro, thorough, comforting and trustworthy. Every important quality you want in a partner. I would highly recommend her. You will not be bummed that you hired her! -Christopher Bogan, Wynnewood
We have hired Susan to both sell our existing house and buy a new one. In both cases, she was exhaustive in her due diligence and demonstrating her local market knowledge. Without a doubt, we would recommend her to others. And use her again ourselves. -Ross Ellis, Malvern
Susan has represented me in three situations and each time helped me with her advice, contacts, and hard work in getting the deals done. She makes the process easy to handle for someone not familiar with the legal and negotiating aspects of the deal. When I had to leave my house, she found great renters to rent my house and then helped me negotiate a lower amount for a new place. In one situation, a contract had to be prepared on a Sunday night--Susan had it ready by early Monday morning. Susan's hard work, industry contacts, and savvy advice were a big help to me. Thanks Susan! -Mike Martin, Wynnewood
Susan Henley is terrific to work with. In representing me as a seller, Susan sold my house, which was not at all an easy house to sell, at a price I was happy with, in a difficult market. As buyers Susan has represented my wife and me with extreme patience and diligence. She is personable and easy to communicate with. In representing us overall Susan has worked hard and gone above and beyond all of my expectations. -Joel Lazovitz, Gladwyne
We worked with Susan to purchase our first home. In addition to expertly navigating this rather daunting process with us, she demonstrated great patience and skill when negotiating with challenging sellers. Susan is well connected in the area and has a detailed knowledge of the housing stock. Moreover, Susan is the consummate professional and we found her to be reliable, diligent, and a great pleasure to work with. We will be contacting Susan for any future home purchases and sales in the Greater Philadelphia area and I recommend Susan without hesitation for your real estate needs. -Samantha Soldan, Havertown |
